We strive to insure that each customer receives the product they desire in a timely manner.  If you have questions about your DVD/VHS, please contact us via email: Cathy@CathyWheat.com

If your dvd contains the wrong routines, please let us know immediately, via email to Cathy@CathyWheat.com

If your dvd has playback issues, such as "skipping or freezing".  you will probably need a +R format dvd.  Let us know and we'll re-issue you a +R format dvd.